Frequently Asked Questions (FAQs)
- What is loose tea, and how is it different from tea bags?
Loose tea consists of whole or partially broken tea leaves that are not confined to a tea bag. In contrast, tea bags often contain smaller, broken leaves or tea dust. Loose tea generally offers more complex flavours because the larger leaves can infuse better compared to the fine particles in tea bags.
- Why should I choose loose tea over tea bags?
Loose tea typically provides a more robust and nuanced flavour due to the quality of the leaves and their ability to expand fully during steeping. It also allows you to control the strength and amount of tea you use for each cup.
- How do I store loose tea properly?
Loose tea should be stored in an airtight container, away from light, heat, moisture, and strong odours. This helps maintain its freshness and flavour.
- What is the shelf life of loose tea?
When stored properly, loose tea can last up to 1-2 years, though it’s best enjoyed within 6-12 months for optimal flavour and aroma.
- What types of loose tea do you offer?
McEntee's Tea offers a variety of loose teas, including Traditional Irish Breakfast, Gold Blend, Irish Afternoon Tea, Manx Breakfast Tea, Master Blend along with Sencha Green Tea and Mint infusions.
- Can I purchase your loose tea in bulk quantities?
Yes, we offer bulk purchasing options for loose tea. Please contact us for more details on pricing and availability.
- What are the benefits of drinking loose tea?
Loose tea often has a richer flavour and more health benefits because of the larger tea leaves and fewer processing steps. It contains antioxidants, can help improve focus, and may contribute to better digestion.
- How do I prepare loose tea?
To prepare loose tea, you’ll need a tea infuser or strainer. Use about 1 teaspoon of loose tea per cup, steep in hot water for 3-5 minutes (depending on the tea), and then remove the leaves.
- Are your teas organic or ethically sourced?
We strive to source our teas from ethical tea gardens that follow sustainable farming practices and we ensure all our products are sourced with care.
- Are there any caffeine-free loose tea options available?
No, sorry we do not currently offer a decaffeinated tea.
- What's the best way to brew loose tea for the best flavour?
The best way to brew loose tea is to use freshly boiled water, steep the tea for the recommended time, and adjust the amount of tea leaves to your taste. Using filtered water can also enhance the flavour.
- Do you provide brewing instructions for each type of tea you sell?
Yes, we provide brewing instructions on each product's packaging and on our website to ensure you get the best flavour from your tea.
- What tools or accessories do I need to brew loose tea effectively?
You’ll need a tea infuser, strainer, or a teapot with a built-in strainer, we have a selection of these available on our Teaware page. You might also find a tea timer or thermometer useful for achieving the perfect brew.
- Can I use loose tea for iced tea preparations?
Absolutely! Loose tea can be brewed and then cooled to make iced tea. Simply brew a stronger tea, refrigerate it, and serve over ice.
- Are there any health benefits associated with loose tea?
Loose tea contains antioxidants, polyphenols, and other nutrients that may boost your immune system, improve heart health, and aid digestion. Specific benefits depend on the type of tea.
- What is the proper water temperature for brewing different types of loose tea?
For black teas like Irish Breakfast, use boiling water (100°C or 212°F). For green or Mint infusions, use slightly cooler water (70-85°C or 160-185°F) to avoid bitterness.
- Can I blend my own loose tea creations with your products?
Yes, loose tea allows for easy blending. You can mix our teas with herbs, spices, or flowers to create your custom blend.
- Do you offer sampler packs for customers who want to try different teas?
Yes, we offer sampler packs that include a selection of our popular loose teas, allowing you to explore different flavours.
- What is your return or exchange policy for loose tea?
If you’re not satisfied with your purchase, we accept returns of unopened products within 30 days for a refund or exchange. Visit our Returns & Refunds page for more details.
- How do you ensure the quality and freshness of your loose tea products?
We source our teas from trusted suppliers and package them in airtight containers to preserve freshness. Our quality control process ensures that each batch meets our high standards.
- Can I subscribe for regular loose tea deliveries or tea-of-the-month club?
Yes! We offer subscription services for regular deliveries of your favorite teas, including a tea-of-the-month club. Check our website for subscription options.
- Do you ship internationally, and what are the shipping costs and times?
Yes, we ship internationally. Shipping costs and delivery times vary depending on your location, as we can ship from our many fulfilment locations around Europe. You can find more details on our Shipping Information page.
- How can I get in touch with your customer support if I have more questions?
You can contact our customer support team via the Contact Us page on our website or email us at hello@mcenteestea.com. We're happy to assist with any inquiries!