Privacy Policy

Last Updated: July 2026

At McEntee's Tea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or purchase our products.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Who We Are

McEntee's Tea is an Irish family-run tea business based in County Louth, Ireland.

Address

McEntee's Tea

Charlestown

Tallanstown

Dundalk

Co. Louth

A91 AV24

Ireland

Email: hello@mcenteestea.com

Telephone: +353 (41) 983 2547

Information We Collect

We may collect the following information when you use our website or place an order:

Name
Billing and delivery address
Email address
Telephone number
Order history
Payment information (processed securely by our payment providers)
IP address
Browser and device information
Website usage information collected through cookies and analytics

How We Use Your Information

We use your information to:

Process and deliver your orders.
Respond to enquiries and provide customer support.
Manage your account and order history.
Improve our website and customer experience.
Prevent fraud and maintain website security.
Comply with legal and tax obligations.
Send marketing emails where you have chosen to receive them.

Payment Security

We do not store your credit or debit card details.

All payments are processed securely through trusted third-party payment providers using industry-standard encryption and secure payment technology.

Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

Shopify (our ecommerce platform)
Payment providers
Delivery and courier companies
Email marketing providers (where applicable)
Analytics providers such as Google Analytics
Government authorities where required by law

We never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

Remember your shopping cart.
Understand how visitors use our website.
Improve website performance.
Measure advertising effectiveness.

You can control or disable cookies through your browser settings.

Marketing

If you subscribe to our newsletter, we may send you updates about:

New tea blends
Special offers
Seasonal promotions
Company news

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

How Long We Keep Your Data

We retain personal information only for as long as necessary to:

Complete your orders.
Meet our legal and accounting obligations.
Resolve disputes.
Enforce our agreements.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal information.
Restrict or object to certain processing.
Request a copy of your personal data.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Irish Data Protection Commission.

To exercise any of these rights, please contact us using the details below.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

While no method of internet transmission is completely secure, we continually work to maintain a high level of security.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

The latest version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

McEntee's Tea