Terms & Conditions

Last Updated: July 2026

Welcome to McEntee's Tea. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to these Terms & Conditions.

About Us

McEntee's Tea is a family-run Irish business specialising in premium loose leaf teas, biodegradable tea bags and tea accessories.

McEntee's Tea

Charlestown

Tallanstown

Dundalk

Co. Louth

A91 AV24

Ireland

Email: hello@mcenteestea.com

Telephone: +353 (41) 983 2547

Using Our Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent purposes.
Attempt to gain unauthorised access to our systems.
Interfere with the operation or security of the website.
Copy or reproduce website content without permission.

We reserve the right to suspend or restrict access where misuse is suspected.

Products

We make every effort to ensure that product descriptions, photographs and prices are accurate.

As many of our teas are natural products, slight variations in appearance, colour or flavour may occur between batches.

All product images are for illustration purposes only.

Pricing

All prices displayed on our website are shown in the applicable currency for your selected market.

Where applicable, prices include VAT.

We reserve the right to change prices without prior notice.

If a pricing error occurs, we reserve the right to cancel the order and provide a full refund.

Orders

When you place an order, you will receive an email confirming that your order has been received.

This confirmation does not constitute acceptance of your order.

Your order is accepted once it has been dispatched.

We reserve the right to refuse or cancel an order where:

Products are unavailable.
Payment cannot be authorised.
Pricing errors occur.
Fraudulent activity is suspected.

Payment

Payments are processed securely through Shopify's approved payment providers.

McEntee's Tea does not store your credit or debit card details.

All payment information is encrypted and handled securely by the relevant payment provider.

Delivery

Delivery times are estimates and may vary depending on destination and courier services.

Please refer to our Shipping & Returns Policy for full delivery information.

Returns & Refunds

We want you to be delighted with your purchase.

If you are not completely satisfied, please refer to our Shipping & Returns Policy for details of returns, exchanges and refunds.

Nothing in these Terms affects your statutory consumer rights under Irish or EU law.

Wholesale Orders

Wholesale customers should contact us directly for pricing and ordering information.

Specific wholesale terms may apply to business customers.

Intellectual Property

All content on this website, including:

Logos
Product names
Photographs
Graphics
Text
Product descriptions

is the property of McEntee's Tea unless otherwise stated.

No content may be copied, reproduced or used without our written permission.

Limitation of Liability

To the fullest extent permitted by law, McEntee's Tea shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of our products.

Nothing in these Terms excludes liability where such exclusion is not permitted by law.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please read our Privacy Policy to understand how we collect, use and protect your personal information.

Links to Third-Party Websites

Our website may contain links to external websites.

McEntee's Tea is not responsible for the content, privacy policies or practices of third-party websites.

Governing Law

These Terms & Conditions are governed by the laws of Ireland.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Irish courts.

Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on this page.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.